Recording issues

Resolve permission, microphone, system audio, and recording recovery issues.

Sessio asks for access

Open Settings → Permissions and enable microphone and Screen Recording access. If access is already enabled but Sessio does not detect it, restart the app.

The client cannot be heard

Check Screen Recording access in macOS System Settings. Sessio uses this permission to capture audio from Zoom, Meet, and other apps.

The microphone is quiet or silent

Open the green microphone indicator in the macOS menu bar and choose Mic Mode → Standard. Then make a short test recording.

Recording was interrupted

If Screen Recording access is lost during a meeting, only the part already recorded is saved. If upload fails, the recording remains on this Mac. Open Sessio from the menu bar and select Retry upload.

Do not delete local files while Sessio shows that the recording needs recovery.